Monday, January 9, 2017

Ten years of iPhone

Ten years ago today, Steve Jobs introduced the original iPhone at the annual Macworld conference. I remember how pleased I was to obtain my first iPhone the following winter, even though there was not yet an App Store to load it with all kinds of cool applications. I realized then it was just a matter of time before Apple would overtake my company-issued BlackBerry in the smartphone market, although few were aware that a Google executive serving on Apple's board of directors would learn enough to launch a competing platform for his company shortly afterwards. 
I'm now on my fourth iPhone, a two-year-old gold-color 6. In addition to making my iPod and Palm obsolete, it's enabled me to put away my Nikon camera. And, I understand the camera on the iPhone 7 which my wife and youngest son got this winter is even better. I like it when technology simplifies my life! 
Thanks, Apple.

Monday, January 2, 2017

Starbucks: a personal history

Family and friends who know me as a coffee snob might be surprised to learn I was late to the Starbucks party. But, I've been making up for lost time.

Since I grew up drinking Cuban-style cafe con leche my mother learned to make from my abuela, before crafting them myself as a teenager, I never cared much for the Dunkin' Donuts or typical convenience store, diner or restaurant coffees widely available in New Jersey in the 1970s. With few exceptions, I would find them weak, tasteless or just plain awful. During the late '70s and early '80s, in fact, I would sometimes go to a Greenwich Village cafe on weekends to have great espresso-based coffee made for me and my date (who eventually became my wife).

New Jersey's first Starbucks cafe opened in Ridgewood in November 1993, according to the New York Times. Although it's hard to believe, the first New York City Starbucks cafe (at Broadway and 87th Street) didn't open until the following year, in April 1994.

It wasn't until March 2002 that I first tried Starbucks coffee. I was in Honolulu and, disappointed in the weak local kona coffee, I ventured into a Starbucks cafe across the street from my hotel and ordered a caffe latte. That first cup reminded me of my grandmother's coffee, which to that point in my life had only been matched by my mother and Cuban cafes on Bergenline Avenue in Union City, New Jersey. I went back to that Starbucks cafe every morning while I was in Honolulu. Today, almost 15 years later, I can still think of sitting in the balcony of my hotel room, overlooking the Pacific Ocean, when I enjoy a caffe latte.

When I returned from Hawaii, I sought out local Starbucks cafes and never was disappointed by their coffee or service. Whether I was in the U.S. or Europe, I would be impressed by the consistency of their quality and pleased by their friendly employees. Away from home, I would find some comfort relaxing in their cafes with a morning or afternoon caffe latte.

When we visited our eldest son in college, my wife and I and our youngest son would stop at a Starbucks in White Plains and order coffees for the ride home. During the nearly fours years I worked in midtown Manhattan, I looked forward to stepping out to a nearby Starbucks some afternoons for a pick-me-up coffee to bring back to the office.

My tastes eventually expanded to appreciate some of their other drinks, including pumpkin space latte, chai tai latte and smoothies (typically with a shot of espresso added). Along with the classic caffe latte, my favorite Starbucks coffee is the flat white with some vanilla powder mixed in and a dash of cinnamon on top.  

Today, less than 25 years later after they first appeared in the New York metropolitan area, there are over 100 Starbucks locations in New Jersey and almost 250 in New York City, and that's not counting book stores, hotels and other businesses that "proudly serve" Starbucks coffees.

Although Starbucks has managed to grow exponentially without compromising the quality of their beverages, the same can't be said of their service. Not all baristas are friendly, and a clean, comfortable cafe in which to relax is no longer a given. I guess that's to be expected from a chain that grew from 17 U.S. locations in 1987 to 22,519 globally on June 28, 2015 (according to www.starbucks.com) and now has almost 240,000 employees, few of which are likely to make it their career.   

I still enjoy an espresso-based coffee at a Greenwich Village cafe. I'm grateful for the increasing number of Cuban cafes appearing across New Jersey and New York, the ones of which I've sampled offer outstanding coffees. I'm pleasantly surprised by the quality of McCafe coffees, and in fact have stopped at McDonald's just for their lattes. My family continues to get a kick out of the different espresso coffees I craft for them. 

I still find satisfactory coffees at diners and restaurants few and far in between, and usually don't bother ordering them at the end of my meals anymore.  I still haven't tasted a good cup of coffee from Dunkin' Donuts, even though there is one less than two blocks from my home. The convenience store coffees I've tried have been unremarkable.

A Starbucks cafe when I'm away from home and wanting a great cup of coffee, on the other hand, remains a welcome sight. I've enjoyed making up for lost time, coffee snob that I am. 

Relaxing at a Starbucks cafe in Zurich, Switzerland; March 2011